Desktop/Content Management
The Imprint Desktop is a customisable window that each user uses logged into the Imprint system; most tasks can be performed in it without the need to 'wander around' into different modules. It makes the use of the system very easy and quick without masses of clicking. Fully customisable user to user, it shows and gives access to exactly what is wanted, even reports and documents can be assigned to the Desktop, as well as Contact Management and the diary system. We call it the 'View and Do' screen.
If you are a buyer and you want to make a purchase order, click on a purchase order document and it's there.
If you are a Sales Director and you wish to see an Order Value Analysis report, just click the report.
Your job requires the viewing of cost sheets, estimate workings and invoicing, it's there.
So although the system is modular, there is little requirement to actually go into the actual modules in everyday operation, just select a function from the Desktop, and that is what you get. It makes use and set up of the system astonishingly easy, especially considering how powerful the system is.
Besides configuring what an operator might see and do, it gives fingertip (if you have a touch screen!), else 'mouse click' access to all the information they might need. If the job entails customer information such as estimator and CSR's, then clicking a customer will give not only full details about the customer, but also a complete transaction trail of everything that has occurred to that customer: estimates, contacts, jobs, etc. These are quickly filterable and feature full drilldown including document, PDF's etc. It allows easy access to information.
Real Time
The whole system works in real time, for instance if you were viewing a Works Instruction and it was modified, it would change on screen without you having to reload it; if you were looking at the Production Schedule and it was altered, it would change as you were viewing it. Your staff are therefore always abreast of events as they happen and can therefore be proactive rather than reactive.
